SMS Terms & Conditions

1. Opt-In Policy & Consent

By providing your mobile phone number to Elevation Group and agreeing to receive text messages, you expressly consent to receive recurring SMS and MMS messages from us at the number you provided. You may opt in to receive messages through any of the following methods:

• In-person or verbal consent — providing your phone number directly to a representative of Elevation Group and agreeing to receive text messages.
• Written consent — signing a form, agreement, or contract that includes consent to receive SMS communications.
• Online consent — entering your phone number on our website or application and checking a box or otherwise indicating your agreement to receive SMS messages.
• Text-to-join — texting the keyword START to our business number (+18886138838).

By opting in, you agree to receive messages that may include:

• Appointment reminders and calendar event confirmations
• Service updates and notifications
• Responses to your inquiries
• Promotional offers and announcements (if you have separately opted in to marketing messages)

Your consent is not a condition of any purchase, service, or contract. You may opt out at any time (see Section 3 below).

We will not send messages to any individual who has not provided prior express consent. We do not purchase phone number lists or send unsolicited messages.

2. Message Frequency

Message frequency varies based on your interactions with us. You may receive recurring messages including appointment reminders, service notifications, and responses to your messages. We will not send more messages than reasonably necessary to fulfill the purposes described above.

3. Opt-Out

You can opt out of receiving SMS messages at any time by replying with any of the following keywords to any message you receive from us:

• STOP
• STOPALL
• UNSUBSCRIBE
• CANCEL
• END
• QUIT

After opting out, you will receive a single confirmation message acknowledging your request. No further messages will be sent unless you re-subscribe by texting START or UNSTOP.

You may also opt out by contacting us directly (see Section 4 below).

4. Help & Contact Information

For assistance, reply HELP or INFO to any message you receive from us. You can also contact us directly at our support team.

5. Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your text messaging plan. You are responsible for all charges from your carrier related to messages you send and receive. Elevation Group is not responsible for any carrier fees or charges.

6. Supported Carriers

SMS messaging is supported on all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is not guaranteed.

7. Privacy & Data Sharing

We respect your privacy. Your phone number and messaging data will not be sold, rented, or shared with third parties for their marketing purposes. We may share your information with service providers who assist us in delivering messages (such as our SMS platform provider), but only as necessary to operate our messaging program. For more information, see our Privacy Policy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

8. Program Description

The Elevation Group SMS messaging program sends text messages related to our business services, including appointment scheduling, reminders, service updates, and customer communications. Messages are sent from +18886138838.

9. Changes to Terms

We may update these terms from time to time. If we make material changes, we will notify you by text message or by posting the updated terms on this page. Continued receipt of messages after changes constitutes acceptance of the updated terms.